Building better tools for your business

September 24, 2015

moneris-customer-experience-merchant-direct

As a leading payment processor, Moneris® has to constantly stay ahead of the curve when it comes to security, to ensure every transaction you make at your business is safe. But on top of keeping up with the latest security and technology trends, we are also working to improve the way we interact with you, our valued customer. 

The reality of business today is that it’s happening 24/7, across physical and digital worlds. When it comes to how we serve you, Moneris’ customer support has to be just as diverse and flexible as your business. That’s why we are investing in new tools, training and technology to support our customer service channels. 

One of the ways we are investing in your customer experience is by providing easy-to-use online tools, including a wide range of business insights and articles and support guides and manuals to help you grow your business. This includes our Merchant Direct® online portal, designed exclusively to help you run your business smarter with access to real-time reports.


With Merchant Direct®, you can:

  • Review & manage all your transactions in one convenient place
  • Access the reporting tools 24/7 online
  • View yesterday’s sales totals and reconcile accounts
  • See a breakdown of taxes applied to transactions and service fees
  • Contact Customer Support through  our Secure Message Centre

To sign up for Merchant Direct, simply visit moneris.com/MerchantDirect and use your Moneris Merchant Number and banking information to create your account. You can learn more about the benefits of Merchant Direct by watching this video.

As technology rapidly changes and shapes the way businesses operate, Moneris is committed to building better tools to serve you better.  

 

® MONERIS, MONERIS & Design, and Merchant Direct are registered trademarks of Moneris Solutions Corporation. TM MONERIS BE PAYMENT READY & Design is a trade-mark of Moneris Solutions Corporation. All other marks and registered trade-marks are the property of their respective owners.

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