Properly Accept Cards on your Point of Sale Device

November 26, 2013 Moneris

It is important to follow proper card acceptance procedures to help minimize costly chargebacks. Chargebacks are adjustments to your account from a previous sales transaction, often caused by merchant processing errors, fraud, and disputes by cardholders.

Watch this short video and learn some quick tips on how to properly accept credit cards using a POS device.

Video Guide: Proper Card Acceptance

 

 

Quick tips on how to properly accept cards on your POS device to help minimize chargebacks

Chip-Reader-EN

Preferred method – Chip and PIN or Contactless

Use chip and pin whenever possible

  • Insert the card into the chip reader
  • Have the customer input the PIN

Using tap to pay is another secure way if you have a contactless POS device (only recommended for purchases smaller than the Card Brand’s specified amount)

 

Slide-Card-EN

If Chip and PIN or Contactless is not available, the alternative is to swipe the card

  • Swipe the card
  • Press OK for authorization
  • Print receipt
  • Customer signs
  • Compare signed receipt side by side with the back of credit card

Complete Guide to Chargebacks

     Click here to download the complete guide

About the Author

Moneris

Moneris processes more than 3 billion credit and debit card transactions a year, for over 350,000 merchant locations across North America. We have over 1,300 dedicated employees who understand transaction processing and know how to make it work for you.

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