The Old Mill Toronto Moves to Moneris and SmartSELECT

April 28, 2015

old-mill-inn-moneris

Business Needs

The Old Mill Toronto is a luxurious restaurant and hotel located in Toronto, Ontario. It attracts a wide variety of clientele who enjoy the grand atmosphere and outstanding service for which this Toronto landmark is known. In addition to providing point-of-sale support in their flower shop and catering department, Moneris Solutions also provides a unique solution for The Old Mill's spa. There was a real need for a payment processing system that fit in with the overall peaceful spa ambiance, and was one that did not disturb the customers who were enjoying the facility.

 

The Solution, SmartSELECT

Moneris introduced the Old Mill to the  point-of-sale terminal as an alternative to the noisy system it had been using. The fact that it is a compact terminal, thermal printer, PINpad holder and stand all in one, makes SmartSELECT an efficient and discreet point-of-sale system for the spa. It aesthetically blends in with the décor, but most importantly, it also maintains the ambiance by processing payments quietly.

“Before we signed on with Moneris to provide point-of sale payment support to the spa, we used a noisy system that would disrupt the mood," said Blain Parsons, vice-president of finance. “Ambiance is everything to the customer, and SmartSELECT is so quiet that it fits perfectly in the spa setting.”


The SmartSELECT terminal also enables spa customers to add a tip when paying with debit or credit, which has made payment processing more convenient.

Results

Mr. Parsons is extremely satisfied with Moneris’ SmartSELECT terminals and is glad he made the switch from his old provider. The spa is extremely busy, and many customers are using the SmartSELECT electronic processing terminal to pay their bill via MasterCard, VISA, AMEX or Debit.

“SmartSELECT is truly state-of-the-art,” said Mr. Parsons. “It’s definitely the quietest one on the market, and has benefitted us tremendously.”

 

Company Facts

Company Name: The Old Mill 
Location: Toronto, Ontario 
Industry: Restaurant, Hotel, Spa 
 

SmartSELECT is truly state-of-the-art,” said Mr. Parsons. “It’s definitely the quietest one on the market, and has benefitted us tremendously.

Blain Parsons, Vice President, Finance
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