How Moneris Makes Installing iPad POS Solutions a Breeze

February 27, 2018

We understand that upgrading the technology in your restaurant or retail store can be an overwhelming decision. For that reason alone, many business owners choose to forego making important improvements. But an iPad POS Solution from Moneris can transform the way your business operates and improve your bottom line, so it’s worth considering the update.

To make the transition easy for businesses, our team offers installation and training support for iPad POS Solutions. From setup and configuration of your solution, to post-installation support, Moneris will be there every step along the way to make the upgrade as simple as possible. 

Wondering what an installation at your business may include? Read on to learn more about what you can expect.


Concierge Services

Your end-to-end support starts the minute you buy an iPad POS Solution. With our Concierge Services, you have free access to a dedicated, single point of contact to ensure an easy transition to your new solution. A Moneris team member is there to answer any initial questions you may have, and will make sure you’re ready and have an installation appointment scheduled (if ordered).

On-site Hardware Installation

We know there are rarely enough hours in the day to get your job done, and your time as a business owner is important. To make sure you can focus on your day-to-day work, one of our highly-trained technicians will take care of installing your iPad POS Solution for you.

A Moneris Field Service technician will come to your business to get your hardware and software set up and running properly. Once your iPads, PIN Pads, and other accessories are installed, the technician will ensure they are successfully connected to your mobile app - PAYD Pro Plus for retail stores or TouchBistro for restaurants.

Training for Retail Stores 

In order to get the most out of your retail iPad POS Solution, we offer e-training for PAYD Pro Plus and support on what the app can do. A member of our e-training group will speak with you over the phone to provide the guidance you need, and answer any software questions. This could be about managing users, uploading inventory, or navigating the robust reporting tools available.

Training for Restaurants

If you are running a restaurant, bar or other food service operation with an iPad POS Solution, a member of the TouchBistro team will give you step-by-step training over the phone. They will explain how your front of house and back of house teams can make the most out of the software, as well as go over the tools available for managers. There’s also additional online resources available to you on the TouchBistro website, including their Restaurant Success Library and their support and training section. Included here are things like printable guides and resources to keep on-hand, and helpful videos that go over things like setting up the system, table service training, and general support.

Learn More About Moneris’ Installation Service

Moneris’ Installation Service takes the difficulty out of upgrading to an iPad POS Solution, and lets you focus your time on what you do best, running your business! To learn more about our iPad POS Solutions, visit our retail installation page here, or restaurant installation page here. And, make sure to check out our video with Exchange Brewery to see their iPad POS in action! 

The information in this article is provided solely for informational purposes and is not intended to be legal, business or other professional advice or an endorsement of any of the websites or services listed.  

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