Fort McMurray Fire - Updates for Merchants

May 5, 2016

Our thoughts are with our fellow Canadians impacted by the devastating wildfires in Fort McMurray, Alberta. We know you are living with uncertainty and the priority is on safety for you and your community. When you are ready, Moneris will help you get your payment systems back on track as quickly and easily as possible. 

To lessen the financial impact on Fort McMurray area businesses, we have taken several measures: 

  • Moneris will waive its monthly account fees such as terminal rental fees, account service package fees, and minimum MDR for two months, effective May 1, 2016. 
  • When you are ready to resume business, our team of service representatives will be available to get you set up with a replacement terminal if needed. 
  • Moneris can also provide mobile or e-commerce solutions for you to accept payments remotely, if applicable to your business. 


We are here to help you and your community. Moneris is matching all of its employee donations to the Canadian Red Cross Alberta Fires Appeal. 

We will continue to update this page with the most current information. Please contact us if you have any questions at 1-866-319-7450, or send us an email at