While working on end-of-day duties, you or a member of your team may discover that your transaction amounts and final balances are not aligned. If this occurs, a transaction may have dropped throughout the day that can make numbers off balance. It will usually be clear how much money is missing and if that amount originated from a single transaction, which can make finding the transaction receipt corresponding to the dropped transaction easy.
Then look for a Transaction Receipt that looks like this:
Using the above example, it is clear that the missing funds came from a dropped Interac transaction in the amount of $20.
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