Finding the Dropped Transaction Receipt


While working on end-of-day duties, you or a member of your team may discover that your transaction amounts and final balances are not aligned. If this occurs, a transaction may have dropped throughout the day that can make numbers off balance. It will usually be clear how much money is missing and if that amount originated from a single transaction, which can make  finding the transaction receipt corresponding to the dropped transaction easy.

Then look for a Transaction Receipt that looks like this:

Using the above example, it is clear that the missing funds came from a dropped Interac transaction in the amount of $20.

The information in this article is provided solely for informational purposes and is not intended to be legal, business or other professional advice or an endorsement of any of the websites or services listed.

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